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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">vtmed</journal-id><journal-title-group><journal-title xml:lang="ru">Виртуальные технологии в медицине</journal-title><trans-title-group xml:lang="en"><trans-title>Virtual Technologies in Medicine</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2686-7958</issn><issn pub-type="epub">2687-0037</issn><publisher><publisher-name>РОСОМЕД</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.46594/2687-0037_2023_1_1590</article-id><article-id custom-type="elpub" pub-id-type="custom">vtmed-1590</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ОРИГИНАЛЬНЫЕ СТАТЬИ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>ORIGINAL ARTICLES</subject></subj-group></article-categories><title-group><article-title>Оценка коммуникативных навыков медицинских работников с помощью различных шкал</article-title><trans-title-group xml:lang="en"><trans-title>Assessing the Communication Skills of Medical Workers Using Various Scales</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0003-0291-3869</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Мустафаева</surname><given-names>Н. И.</given-names></name><name name-style="western" xml:lang="en"><surname>Mustafayeva</surname><given-names>N. I.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Баку</p></bio><bio xml:lang="en"><p>Baku</p></bio><email xlink:type="simple">nargizisa@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-7842-3546</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Везирова</surname><given-names>З. Ш.</given-names></name><name name-style="western" xml:lang="en"><surname>Vezirova</surname><given-names>Z. S.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Баку</p></bio><bio xml:lang="en"><p>Baku</p></bio><email xlink:type="simple">vezirova@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-8792-1790</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Гумбатова</surname><given-names>З. Ф.</given-names></name><name name-style="western" xml:lang="en"><surname>Gumbatova</surname><given-names>Z. F.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Баку</p></bio><bio xml:lang="en"><p>Baku</p></bio><email xlink:type="simple">g_zarnigar@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-7675-2917</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Ширинова</surname><given-names>Н. М.</given-names></name><name name-style="western" xml:lang="en"><surname>Shirinova</surname><given-names>N. M.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Баку</p></bio><bio xml:lang="en"><p>Baku</p></bio><email xlink:type="simple">narashirinova7@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Бакинский филиал Первого Московского государственного медицинского университета им. И. М. Сеченова</institution><country>Азербайджан</country></aff><aff xml:lang="en"><institution>Baku Branch of I. M. Sechenov First Moscow State Medical University</institution><country>Azerbaijan</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2023</year></pub-date><pub-date pub-type="epub"><day>23</day><month>03</month><year>2023</year></pub-date><volume>0</volume><issue>1</issue><fpage>30</fpage><lpage>33</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Мустафаева Н.И., Везирова З.Ш., Гумбатова З.Ф., Ширинова Н.М., 2023</copyright-statement><copyright-year>2023</copyright-year><copyright-holder xml:lang="ru">Мустафаева Н.И., Везирова З.Ш., Гумбатова З.Ф., Ширинова Н.М.</copyright-holder><copyright-holder xml:lang="en">Mustafayeva N.I., Vezirova Z.S., Gumbatova Z.F., Shirinova N.M.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://www.medsim.ru/jour/article/view/1590">https://www.medsim.ru/jour/article/view/1590</self-uri><abstract><p>Статья посвящена обзору наиболее эффективных шкал, применяемых для оценки коммуникативных навыков медицинских работников в процессе обучения. Методом сравнительного анализа были изучены шкалы в зависимости от их применения в различных профессиональных медицинских группах. Определение эффективности наиболее часто используемых шкал проводилось посредством анализа показателей и оценки валидности и надежности методик в проведенных исследованиях. Были также изучены оценки результатов исследований, говорящие об эффективности обучения межличностным и коммуникативным навыкам в процессе обучения.</p><p> </p></abstract><trans-abstract xml:lang="en"><p>The article is dedicated to reviewing the most effective scales used to assess the communication skills of medical workers in the training process. The scales were studied by comparative analysis, depending on their use in different professional medical groups. Determination of the effectiveness of the most frequently used scales was carried out by studying the measurement and evaluation of validity and reliability of the techniques in the conducted studies. Moreover, the assessment of research findings was examined by the effectiveness of interpersonal and communication skills training in the education process.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>шкала оценки коммуникативных навыков</kwd><kwd>эмпатия</kwd><kwd>взаимоотношения врач — пациент</kwd><kwd>коммуникативная компетентность</kwd></kwd-group><kwd-group xml:lang="en"><kwd>communication skills assessment scale</kwd><kwd>empathy</kwd><kwd>doctor-patient relationship</kwd><kwd>communicative competence</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Baharudin Noorhida, Yassin Mohamed Syarif, Badlishah-Sham Siti, Yusof Zamros, Ramli Anis. Validation of the Communication Skills Attitude Scale (CSAS) Questionnaire in a Cohort of Malaysian Medical Students // Journal of Clinical and Health Sciences. 2017. No. 2. 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